Building a learning health and social care system with artificial intelligence

During a recent DHC meeting of members and key figures from NHSX, we explored challenges in developing sustainable health and social care AI solutions. Several key themes emerged: Focus on outcomes. Defining improved health and social care outcomes should be the starting point for AI, as with any other technology solution. Our national AI strategy… Read More Building a learning health and social care system with artificial intelligence

GP burnout – is tech to blame for mounting workloads?

Commenting in Andrea Downey’s article in Digital Health News, DHC director Graham Kendall explained how technology has an important part to play reducing GP burnout and managing patient demand, giving examples of how DHC members have been supporting clinicians to tackle the pressures of Covid. “With a record-level waiting list of 5.4 million and an… Read More GP burnout – is tech to blame for mounting workloads?

Remote consultations should be seen as part of the general practice package of care

Throughout the pandemic digital health providers have routinely demonstrated how remote consultations can help clinicians tackle the pressures of Covid, not only by acting as a form of infection control, but also by improving efficiency and capacity. Now digital healthcare is facing increasing scrutiny and it’s time to consider whether people are focusing on the… Read More Remote consultations should be seen as part of the general practice package of care

‘The Future is Hybrid’ – Total Digital Triage and the Future of Access to the NHS

We’re looking forward to returning to the Healthcare Excellence Through Technology (HETT) show later this month where experts from across digital healthcare will be addressing some of the sector’s biggest challenges. On the second day of the conference, DHC Director, Graham Kendall, will be joining Minal Bakhai, Farzana Hussain and Ed Turnham in a panel… Read More ‘The Future is Hybrid’ – Total Digital Triage and the Future of Access to the NHS

Are digital services putting patient safety at risk?

With all of our CQC regulated members rated as ‘Good’ or ‘Outstanding’ and Livi becoming the first online GP provider to be rated ‘Outstanding’ overall, we’re working to demonstrate our members’ commitment to patient safety and set the standard for digital healthcare. This was a key topic in last week’s member session when we discussed… Read More Are digital services putting patient safety at risk?

Open competition secures the best services for patients

Over the past couple of months, DHC members have been raising concerns about possible plans for NHS England to extend their contract with AccuRx without open competition. DHC Director, Graham Kendall, spoke with Andrea Downey at Digital Health News about their concerns. “The DHSC, NHS England, NHSX, NHS Digital and the Cabinet Office have all… Read More Open competition secures the best services for patients

Research shows strong but unmet demand for digital healthcare among older people

A couple of pieces of interesting research recently show that: Over 50s are less likely to have accessed online consultations in the UK during the first lockdown Older patients prefer digital health tools to in-person consultations Research commissioned by Visiba Care looked at rates of online consultations including video consultations and online consultations such as… Read More Research shows strong but unmet demand for digital healthcare among older people

Next steps for ICSs – all you need to know

NHS England and Improvement (NHSE/I) has published Integrating Care: Next steps to building strong and effective integrated care systems across England which sets out their view for the strategic direction of system working and outlines a consultation on two new proposals to put Integrated Care Systems (ICSs) on a statutory footing. To help our members… Read More Next steps for ICSs – all you need to know